ArticlesArticles Most Popular ArticlesMost Popular Articles Most Helpful ArticlesMost Helpful Articles Submit A QuestionSubmit A Question Login for PRIORITY RESPONSELogin for PRIORITY RESPONSE
RSS Feeds
DrillDown Icon Table of Contents
DrillDown Icon LIABILITY & COPYRIGHT
DrillDown Icon Site Information
DrillDown Icon * Support
DrillDown Icon Knowledge Base - OnLine Help
DrillDown Icon Submit A Question
DrillDown Icon Price Lists & More
DrillDown Icon Contact Us
DrillDown Icon Join our Mailing List
DrillDown Icon Parts
DrillDown Icon Shipping Information
DrillDown Icon Technical Info - Adhesives
DrillDown Icon Technical Info - Master Airscrew
DrillDown Icon Technical Info - POLYPRO
DrillDown Icon Technical Info - RC Flying - General
DrillDown Icon Technical Info - RC Flying Electric - General
DrillDown Icon Technical Info - VMAR - General
DrillDown Icon Technical Info - VMAR - Products
DrillDown Icon Technical Info - VMAX Electric Power Systems - General
DrillDown Icon Technical Info - VMAX Electric Power Systems - Products
DrillDown Icon Technical Info - VMAX Engines (Glow) - General
DrillDown Icon Technical Info - VMAX Engines (Glow) - Products
  Email This ArticlePrint PreviewPrint Current Article/Category and All Sub-Articles/Categories
 
Support - Contact Us - Reach our Sales Department by eMail, Fax, Phone or Mail

Technical Inquiries:

Please review the information provided in our Knowledge Base. After checking our Knowledge Base, if you need further assistance please use our Submit A Question service to get a response within 2 Business Days.

 

Sales Inquiries: 

Please note that our Sales Department personnel are trained and dedicated to:

  • Helping you with non-technical pre-purchase questions,
  • Helping you place your order,
  • Pointing out any sales, combos or specials that you may wish to consider,
  • Inputting your order to our computer system so that it ships out as accurately and quickly as possible... usually the same day,  
  • Resolving any invoicing problems, and
  • Helping to sort out any missing shipment or shipment damage issues.
Their depth of technical knowledge is about on par with what is shown in our printed sales literature. In most cases, they are working from the same printed advertisements or content from our web site that you are. Asking sales personnel to confirm the size, color and availability of a product is well within their capabilities. However, asking detailed questions about technical issues is not.

 

To Buy our Products: 
  • From a Retailer
    • Please support your local retailer.    
  • On Line 24x7x365
  • By Fax 24x7x365
    • 604-940-1063
  • By Phone M-F 11am-4pm Pacific Time
    • Order Desk 604-940-1066          

For All Other Inquiries:

  • Please consult the following resources:
  • After reviewing our On Line resources, if you require additional assistance please contact us by eMail, fax, phone or mail as follows:

    • Ask a Question
    • eMail:
    • Fax
      • 604-940-1063
    • Phone
      • 604-940-1066
    • Mail
      • Richmond RC Supply Ltd, #114 - 7350 72nd Street, Delta, BC, V4G-1H9
        • Mail & printed correspondence only.                
        • We are not able to accomodate personal site visits or drop-offs/pick-ups at this location.
        • Please note that all inbound Shipments require pre-Authorization in advance.
        • Unauthorized inbound shipments will be refused.        

 
Article ID: 4377